Contact us

Let’s talk

Got a question, want to stock Max & Rosy, need help with an order, or just want to tell us your dog has decided our treats are now a basic human right?

You’re in the right place.

We’re a real South African business run by real people, so if you need help, send us a message and we’ll get back to you as soon as we can.

What can we help with?

Orders & Delivery

Need help with an order, delivery, tracking or something that doesn’t look quite right?

Send us your order details and we’ll help sort it out.

Product Questions

Not sure which product is right for your dog? Want to know more about Honde Pap, ingredients, feeding or storage?

Ask away. We’d rather help you understand what you’re buying than leave you guessing.

Stock Max & Rosy

Own a pet shop, farm stall, speciality store or another business that feels like a good fit for Max & Rosy?

We’d love to hear from you. Send us a little information about your store and where you’re based, and we can share our wholesale information with you.

Collaborations

Creator, photographer, dog account or brand with an idea? We’re always open to collaborations that genuinely fit Max & Rosy.

We care more about good content, good dogs and a natural fit than just follower numbers.

Rescue & Shelter Enquiries

If you’re involved with a shelter, rescue organisation or feeding initiative, feel free to get in touch.

Helping feed more dogs is an important part of what we’re building at Max & Rosy.

Send us a message

Tell us what you need help with and give us as much useful information as possible.

Optional, but useful if it’s easier for us to contact you directly.
Only if your question is about an existing order.
Tell us what’s going on. The more useful information you give us, the easier it is for us to help quickly.

Before you send it...

If you’re looking for a quick answer about feeding, Honde Pap, storage, delivery or our ingredients, have a look at our FAQ first. There’s a good chance we’ve already answered it there.

If not, send us a message.

Want to stock Max & Rosy?

We’re growing our retail network across South Africa and love working with businesses that care about quality products. If you think Max & Rosy belongs on your shelves, tell us your store name, where you’re based, what kind of store you run, and a link to your website or social media, if you have one. We’ll take it from there.

Want to work with us?

If you create content and think your audience would genuinely enjoy Max & Rosy, introduce yourself. Tell us a little about your content, your dog and what kind of collaboration you have in mind. Creative ideas are always welcome.

One last thing

We try to keep things simple around here.

Real ingredients.
Real food.
Real people answering your messages.

No complicated support maze. No shouting into the internet and hoping someone notices.

Just send us a message and we’ll help where we can.